Cancellation & Refund Policy
Last updated: September 3, 2026
Before payment
You can edit or abandon a bouquet at any time before payment. No charge is created until the Razorpay checkout is completed.
Failed or duplicate payments
A failed, cancelled, or abandoned checkout does not unlock a bouquet. If a payment appears successful but the link is missing, do not pay again immediately. Contact hello@bloominglove.site with the Razorpay payment reference.
Refund review
Because this is a digital service, fulfilment may begin after verified payment. Refund requests are reviewed individually, including duplicate charges, technical fulfilment failures, and payments that cannot be reconciled. A refund is not automatically guaranteed after a bouquet has been successfully fulfilled.
How to request help
Send your request to hello@bloominglove.site. Include the payment reference, approximate time, and the problem. Never send card details, passwords, or recovery tokens by email.